Loading JoyConnect

All cases

Showing 0 on this page of 1

TypeStatusServices sentSummaryGP contacts
No cases to display

Status logic

🟢 In progress

  • Patient enrolled, conversation ongoing
  • Applies to Pebble and Signpost (WhatsApp)
  • Conversation and summary update in real time

🪧 Signpost (WhatsApp) and Pebble

  • Completed, engaged: patient responded at least once
  • Completed, no engagement: ended without a reply

🪧 Signpost (Email)

  • Completed, email signpost: details sent via email
  • No conversation takes place
  • Conversation and summary: N/A

📤 Direct referral

  • Referral made on the patient's behalf
  • Engagement and summary: N/A

🩺 Health check

  • Started: in progress for this patient
  • Completed: health check finished
  • No clinical safety flag shown

📁 Archived

  • Closed without enrolment
  • Archive reason recorded